Frequently Asked Questions
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Orders
How do I track my order?
Once your order is shipped, you'll receive a tracking link via email. You can also visit My Orders in your account.
Can I cancel my order?
Orders can be cancelled within 1 hour of placement. After that, please wait for delivery and initiate a return.
What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and wallets via Razorpay. Cash on Delivery (COD) is available for orders under ₹5,000.
Shipping
How long does delivery take?
Standard delivery takes 4–7 business days. Express delivery (2–3 days) is available in select cities at checkout.
Is shipping free?
Yes! Free shipping on all orders above ₹999. A flat ₹79 fee applies on orders below that.
Do you ship pan-India?
Yes, we deliver to all 28 states and 8 union territories across India.
Returns & Exchanges
What is your return policy?
We offer a 7-day hassle-free return policy on all eligible items. See our Returns page for full details.
How long do refunds take?
Refunds are processed within 5–7 business days after we receive and inspect your return.
Can I exchange for a different size?
Yes! Exchanges are free for size issues. Initiate it from My Orders and select Exchange.
Account
How do I reset my password?
Click "Forgot Password" on the login page and we'll send an OTP to your registered email or phone.
Can I save items for later?
Yes, use the Wishlist feature to save products and access them any time.
How do I update my address?
Go to My Account → Addresses to add, edit or delete delivery addresses.